Shared/Reseller Hosting Refund Policy: We provide 30 Days money back guarantee
Money back guarantee on all Web Hosting packages which have yearly billing cycle with the following conditions:
- Refunds are limited to one per customer (i.e. multiple services don’t qualify or multiple signups)
- Refunds do not include cost of additional services domain registration, migrations, dedicated IPs etc..
- Refunds are sent within 31 days of receiving the refund request.
- Refunds are not granted to accounts closed for TOS violations.
- If already have product and order new product then no refund policy work
- Existing product upgrade or downgrade will not be refunded, user will be responsible for the action.
- Claim apply to any payment gateway after 30 day service usage, will not consider for refund.
VPS/RDP Refund Policy: All VPS servers applicable for refund, you can get refund anytime of your remaining months, for ex if you buy VPS/RDP for 2 months and you cancel it after few days, we will give you refund of 1 month.
- No Refund after fund added to wallet (Credit Balance).
- Refund provided into wallet is non refundable.
We have daily and weekly backup system but please don’t relay on our backup system please take backup regularly of your important files.
- Daily Backup Location: Remote
- Daily Backup Retain: 4 Backups
- Weekly Backup Location: Local
- Weekly Backup Retain: 2 Backups
GoHosters backup totally automatic and this is your responsbillty to check your cPanel backup system work properly or not, you can check it from jetbackup section, if your backup not work properly please contact with our support team thank you.
We recommend please don’t host your sensitive (Load, Transactions, Recharge) sites with us, in case of server crashes or datacenter demage we can restore data from daily backup system, we can’t provide you real time data thank you !
INTELLECTUAL PROPERTY RIGHTS Material accessible to you through GoHosters services may be subject to protection under the United States or other copyright laws, or laws protecting trademarks, trade secrets and proprietary information. Except when expressly permitted by the owner of such rights, YOU must not use or its servers and network in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material that you access or receive through the GoHosters network. If YOU use a domain name in connection with GoHosters or similar service, You must not use that domain name in violation of any trademark, service mark, or similar rights of any third party and we are not allow to upload videos for streaming on shared hosting.
Nulled Themes & Plugins: Please don’t use nulled and cracked themes and plugins, nulled themes and plugins comes with malware so be careful and don’t use on any nulled themes & plugin on any Hosting and we can’t provide your any support if your using nulled themes and plugins if your site got effected.
Please Note: If you are using nulled themes and plugins and its effected our server then we can suspend your hosting.
Adult Content: Please don’t use your hosting for adult content otherwise we will suspend your hosting without any notice
Please pay your overdue Invoice within 15 days otherwise your account will be terminated and all data will be delete permanently.